Effective Customer Service Training

Date: January 27th to 31st, 2025
Time: 9:30 am – 1:30 pm
Location: Dixie Bloor Neighbourhood Centre
3415 Dixie Road, Unit 1 (Ground Level), Mississauga

Important Topics Covered:

• When the phone rings/That telephone call
• The visit or walk-in
• Dealing with irate customers
• Active listening under pressure
• Professional front desk and email etiquette
• Getting ahead by getting along—Team Work!
• Health and Safety

If interested, please email:
[email protected]

In Solidarity,
Jody Schneider & Wayne Hunter
Coordinators