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Effective Customer Service Training

January 27, 2025 @ 9:30 am - January 31, 2025 @ 1:30 pm

Date: January 27th to 31st, 2025
Time: 9:30 am – 1:30 pm
Location: Dixie Bloor Neighbourhood Centre
3415 Dixie Road, Unit 1 (Ground Level), Mississauga

Important Topics Covered:

  • When the phone rings/That telephone call
  • The visit or walk-in
  • Dealing with irate customers
  • Active listening under pressure
  • Professional front desk and email etiquette
  • Getting ahead by getting along—Team Work!
  • Health and Safety

If interested, please email:
[email protected]

In Solidarity,
Jody Schneider & Wayne Hunter
Coordinators

Details

Start:
January 27, 2025 @ 9:30 am
End:
January 31, 2025 @ 1:30 pm

Venue

Dixie Bloor Neighbourhood Centre (DBNC)